Shadowplay doesn't save video - SOLVED

I haven't really been able to record my gameplay for a while now as I previously used shadowplay to great success and quite suddenly I noticed it wasn't really working.

To elaborate on "not working" - When I press alt + F10 to get my last 5 mins, my game hitches a bit as if it is writing to the disk or whatever (I expect it worked) and upon checking the destination folder found on shadowplay, there is an "Arma 3" folder but nothing in it.

I have reinstalled graphics drivers, Geforce experience, tweaked settings etc. but i'm rather stumped.

If I had to guess it almost seems like it doesn't have permission to write to disk anymore or something like that so it records correctly but it can't save it. The problem being I don't know how to aleviate this issue. I would really like to be able to record my gameplay more seamlessly again as I have missed out on recording some great roleplay scenarios due to it not working. I don't intend on accepting "use plays.tv" as an answer since that isn't a fix, its a workaround XD

Can one of the lovely tech wizards help me please!

PS. @lionel+ @Zeito

My Shadowplay was broken in ArmA for a while but I managed to fix it and it captures just about all the time now.

My solution was going to NVIDIA GeForce Experience > Preferences > Shadowplay and checking the tickbox allow desktop capture. This has solved the problem for me just about completely apart form the red line on the status indicator. Sometimes files will save under desktop and sometimes under ArmA 3 but this was the solution I used to fix my Shadowplay.

Which drive are you writing to ? do you only have 1 drive ?

if you can give us some more details on your computing environment this would be great !

Already using desktop capture as it was a favourite feature of mine. Thanks for suggestion though.

Apologies @lionelI should know better  

GTX 980, latest drivers

Windows 10 64 bit

Shadowplay is both installed on and attempting to save to my C: Drive (Samsung SSD of model I forget and would have to look up) I have a second drive (HDD) that it has only occurred to me now to try saving to. Your call if you think it's worth trying.

Thanks!

yes plz try saving to separate drive. let us know what happens.

lionel said:

yes plz try saving to separate drive. let us know what happens.

Click to expand...

Destination file changed to E: Drive and I popped the status indicator on the overlay to see what was happening.

When I hit either Alt+F9 or Alt+F10 for manual / shadow - The indicator changes for a second to demonstrate it has saved. It even created an appropriate "desktop" folder in the new output folder in order to put the videos in, but they are both empty folders. It gets all the way to the last moment and then doesn't save them.

Have you changed the temp directory as well ? 
 

*on a side note, I personally would never use Shadowplay or similar on a SSD, due to it hammering the drive constantly for hours on end.

Temp and destination both moved to HDD. Same issue occurs.

*On that note I hadn't thought about it like that. Thanks!

Please could you try this windows update.

https://www.microsoft.com/en-us/download/details.aspx?id=48231
 

lionel said:

Please could you try this windows update.

Click to expand...

I do believe you have unearthed another problem in the progress. My media feature pack isn't very happy (I won't elaborate right now) and is potentially the problem. Running that update told me it was already installed so I could do with fully uninstalling it but I don't really know how to XD

Any instructions for uninstalling a feature like that would be great!

CST TomTheDoge said:

 My media feature pack isn't very happy (I won't elaborate right now) - Kind of need to, to potentially understand the problem.

Any instructions for uninstalling a feature like that would be great!

Click to expand...

features can be uninstalled by reading this http://www.howtogeek.com/224798/how-to-uninstall-windows-10s-built-in-apps-and-how-to-reinstall-them/?PageSpeed=noscript

updates can be removed by reading this http://www.howtogeek.com/223864/how-to-uninstall-and-block-updates-and-drivers-on-windows-10/?PageSpeed=noscript

Sorry was easier to link you to those than writing it all down again if your really struggling ping me a msg on steam tonight.

@lionel you wonderful person.

Media feature pack was the problem due to my "upgrade" if you can call it that to windows 10 sodding it up. Works as expected now!

For reference: 

https://www.microsoft.com/en-us/download/confirmation.aspx?id=49919

Downloading that specific version fixed it for me.

I have the exact same problem but on windows 7 i switched both save folders to my hdd nothing appears in either folder tho it looks like its recording cause when i alt+f9 it stutters fps drops a smidge and when i press alt+f9 returns to normal but nothing is saved

@McDemon Hi, I'm going to cheat a little bit as win10 & 7 are very similar and skip right to the end of the last resolution, please could you check if you can re-install this windows update and let me know if that resolves it for you.
https://www.microsoft.com/en-gb/download/details.aspx?id=16546
 

For me after the new geforce experience update I cant record it either.

Seems a bit weird.

Maxi said:

For me after the new geforce experience update I cant record it either.

Seems a bit weird.

Click to expand...

My mate had this issue as well, but it was fixed in the latest update :/ in his case he couldn't see shadowplay at all in geforce (is that what your having?)