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Compensation Request - G.Mendes - GTA RP

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G.Mendes

Well-known member
Location
london

Character Name: Gustavo Mendes
Character ID: 89840
Steam ID: 76561199468291875
Game: GTA RP
Date: May 7, 2025
Please Provide Full Details: It made me stand up when I tried to stand on my hand
Link(s) To Any Evidence: https://outplayed.tv/fivem/gXzW40
Lost Items & Total Value Of Compensation 250k chips
: Yes
 
Hi, @G.Mendes - hope all is well?

As per our guidelines for blackjack related compensations:

"A clear, unedited video of the entire hand playing out is required. This clip must involve placing the bet down (showing chips being removed from your inventory), the game playing out (with UI showing confirming your hand on screen), and the issue that has occurred. Not providing ALL of this will lead to your compensation request being declined."

Are you able to provide any additional footage which involves everything outlined above?
 
I can see you experienced an issue which resulted in you standing up. When it comes to us issuing you the compensation though, it definitely isn't obvious going off the info that has been provided - which is why we ask for evidence of the whole hand being played out.

We will look into this for you, though:

- Are you able to let us know of any specific timeframes of when you placed this bet?
- Did you place anymore bets after this?
 
It was around 1pm I think and no that was the last bet I put because it was bugged.
 
Thanks for providing that additional info @G.Mendes.

I've done some digging and I've managed to identify that casino transaction which I can confirm you did lose 250k blackjack chips.

Due to this, I am happy for your request to be accepted:

Compensation Request Approved
  • £250,000 Blackjack Chips

If you're unaware of how to claim your compensation, you can follow the Claiming Your Compensation guide.

For similar requests in the future, please try ensuring you're recording the hand being played out in full. If any required details outlined in the request guidelines are missing, backend checks are needed to try and ascertain the relevant data, which in some cases, is not possible.

Keep in mind, you will also have a limit of 7 days from the approval of this request to claim your compensation.

Enjoy the rest of your evening!
 
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