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Wonderful! Lets get this wrapped up. During the time comp request was submitted there was an issue with mechanical shops, being AE and Benny's, not applying Turbo upon purchase. From the evidence you clearly was affected by this. Compensation request approved. £31,500 If you're unaware of how...

Hello @Tarquin Modrington I believe you was away for a little bit hence we left this open, are you back now and able to proceed with this request?

Hello @andr3w , After a review of the player report and the determined outcome - both parties were at fault lets break it down: You were RVDM'd by police unintentionally which the officer got a warning for this. After getting knocked off you had to mess around with your settings to enable your...

Hello @MartinSmith, After careful deliberation with multiple staff and a review of the incident and our compensation guidelines, we determined that compensation won't be issued in this case. You can read the full process here: https://wiki.roleplay.co.uk/Guide:Compensation_Request. Declined

Hello @Dom S , After reviewing the report and deliberation with multiple staff we have decided to approve this compensation requests due to being killed by the reported player's actions. Compensation request approved. M1911 x44 Pistol Bullets If you're unaware of how to claim your...

You might have found the RP fun as G6 but that doesn't mean the rest of them did. If a G6 Officer stuck by their char backstory and didn't want to be corrupt they be in a constant loop of detaining -> contacting police -> letting go due to lack of response from police. Repeat that multiple...

I believe the changes were for the NHS as Pillbox, whilst at times great for rp, too many people would loiter there and cause absolute havoc. Samuel Shire actually collected data from the CCTV Dispatches to G6/Police and one time over 300 weapons were spotted in Pillbox one week alone and it...

Hello @Trevleock Unfortunately, without clear evidence that your incapacitation directly resulted from hitting the phone, we cannot say with certainty that this was the cause. While yes it's reasonable that hitting a phone would send you to a pavement with your car off to the side so can...

Lets get this wrapped up! After doing some further digging and looking up the order id placed on the vehicle as seen in clip 2, I can confirmed you indeed purchase Turbo for the vehicle which was bugged at the time resulting in you losing £45,000 Compensation request approved. £45,000 If...

@.ox I'm struggling to get the Order Number from your clip #2, can you send it in here please.

Thank you for the video demonstration and finding a way to replicate the bug as it helped to fix the issue. As the compensation guidelines state: You indeed did suffer monetary loss due to the Turbo and Headlights however you chose to purchase non bugged items for the testing purposes. Under...

The bug has since been fixed so doing so won't get you compensated - anything else you do to that car is on yourself. Still trying to do some digging for you.

The video doesn't show Turbo being put onto a vehicle but an individual saying they paid for the Turbo and it took it back off. What I'm ideally looking for is either you in the UI putting Turbo onto the vehicle then confirming the order (Preferably) Or at the very least similar to other comp...

Hello @.ox I'm aware there was an issue around Turbo upgrades not applying at Benny's and Auto Exotic but to make it much easier for ourselves do you have any footage applying the Turbo? I'm aware you've shown a clip of the Turbo not being on the vehicle from the Garage UI and another clip...

Hello @Trevleock I've reviewed the ticket you opened regarding the colliding into a floating phone in addition to reviewing the evidence you have provided both in the ticket and compensation request. First and foremost do you have any evidence showing yourself crashing into the phone which...

Thank for you double checking! Unfortunately when it comes to any compensation requests in relation to Blackjack - as the compensation wiki states - we need an unedited video of the entire hand playing out. This clip must involve placing the bet down (showing chips being removed from your...

Hello @Joe Scrub In the video it shows you purchasing: AE TURBO (Tadworth): Price: £22,500 Total: £22,500 AE LIGHTS (Tadworth): Xenon Lights: £7,500 (Which gave him Stock Lights) Red Lights: £45,000 (Which he receievd no issue) Stock Lights: £750 (Which he got Xenon Lights) White Lights...

Hello @Tedsuch , After reviewing the evidence provided in the ticket and doing some further digging I was able to confirm you did in fact spend the money on Gus and didn't receive a message informing you of the location. This issue has since been fixed! In the future make sure to get video...

The issue is more so it shows you did withdraw 200k total in cash via an ATM but that alone doesn't provide evidence it was used on Gus. I'll keep the request open and do some digging bear with me

Hello @Jenson Whittacker , As the evidence shows you lost £100,000 after paying Gus and was given nothing, which was a known issue. Compensation request approved. £100,000 If you're unaware of how to claim your compensation, you can follow the "Claiming Your Compensation" Guide. Keep in...