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Hello, Following our rules and guidelines when making a compensation request, you haven't complied with section 4 of the Evidence Rules/Guidelines: Please provide a second video complying with all the rules when making a request. Take the time to re-read the guide which can be found...

I'm going to stand firm and ask once more for a clear video, otherwise the request will be denied

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Hello Jake, I understand this must be rather irritating, however there is a possibility that the dealer hit blackjack. I am unable to see if she did in this video as the frame rate and quality is rather poor. Unless you can show me a clear video of the full blackjack game in which the bug...

Hello, is this issue still occurring?

@ShadowDirectorYou have awoken the beast...

Hello Makenzie, I'm a little unsure of the situation and how the evidence linked relates to your claim. Could you please explain in detail what occurred and what happened when you recorded this evidence?

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Your compensation request has been approved however your money is currently being transferred to your bank account. To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

Glad to be back!