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Hello @Billy - thank you for taking the time to make this request. Is this your footage or someone elses? I need a clear unedited video demonstrating the blackjack hand, and subsequent loss. As per the compensation guidelines for blackjack: "This clip must involve placing the bet down (showing...

Hello @jms.exe - thank you for opening this request. Your clip doesn't actually show me anything I need here - it only shows you standing up. I need an unedited clip of you placing your bet, then the hand playing out (ideally with your cards shown on the UI), then the issue occurring that...

Hello @tattuy , thanks for taking the time to make this compensation request. Pretty open and shut! I'll be approving this compensation request, so you'll be reimbursed for all the items you lost when you respawned. You will not be compensated for the potential taxi fare, as compensation is...

Hi @hyperfaze101 - thanks for taking the time to make this report. Normally I'd request a longer clip (3-5 minutes at least) before your death to establish that there was indeed no roleplay provided to you, and that your killing was indeed random. However the player involved in your death was...

Hello @Barry C - thank you for taking the time to make this report. Firstly - Fail RP is not a rule. In future, please select an actual rule break for us to 'judge' evidence against. I've reviewed your provided clips, and I'm not convinced any rules were broken. As far as I can tell with the...

Hi @bwateu - James Burns , thanks for taking the time to make this report, and thank you @Martt for replying. Based off this clip (and your provided clip, thank you @Martt ) this doesn't look like a glitch roll to me. Odds are the disparity in movement and odd animation is just desync, I...

Hello again - thank you for the further replies @Benzilini and @Ravi . This is something that I'm at fault for. We leave reports open for a given length of time to allow others to report. In this case, @Benzilini was typing his reply up as I approved it. He then opened a ticket explaining the...

Hello @Mazza - thank you for taking the time to make this report. And thank you @Sky Fishman for your replies. I'll be declining this report, as the evidence provided doesn't actually prove that 3rd person shooting has occurred. Indirect bits of evidence such as bullet tracers and muzzle...

Okay - I'll have to proceed with what I've got @Rico Roberts . I'll be issuing you with a warning today @Jay Small for C2.2 - using animations like this during combat situations is not allowed. I'm not convinced you gained an advantage using this emote in this situation - but as you've said I'm...

Hello @BrodieM - thank you for taking the time to make this report. Glad you got this resolved - a liaison prior to this report being put up would have avoided however. Report Declined

Right - I'll extinguish this bin fire. From the top: You need evidence @spencer420666 if we are to process any player report. You can't just type out a story I'm afraid. @Icec0ld @spencer420666 - you are both adults (I hope...). Treat others with basic respect, or you'll find your ability to...

Duplicate Appeal.

Hello @Ravi - apologizes for this, but after some internal discussion I'll be re-opening this report to allow the reported party to put their perspective across and provide some more context to the events leading up to your death. As this report is currently no longer approved, the above...

Thank you for your replies @Ravi. I'll be approving this report, as I do not believe you were provided with sufficient high-quality roleplay before you were downed. You weren't even given a chance to reply to the question on the phone before you were downed. Report Approved: Character(s): Ben...

Hello @Rico Roberts - thank you for taking the time to make this report, and thank you @Jay Small for your replies. I've got a few questions before I process this report. @Rico Roberts - have you got any evidence (session ID preferably) of who was doing this emoting? We need something concrete...

Glad to see it. Report Declined

I'm afraid we'd need a clip demonstrating the full hand playing out, the bug/issue occurring, and you losing the extra £500,000 as a result. On our end, we are unable to differentiate between a potential bug causing you to bet an extra £500,000 unintentially, or whether you chose to split or...

Hello @Icec0ld - have you got a video clip of this happening? As per the compensation request guidelines, we'd need an unedited video clip demonstrating yourself losing items due to a bug. In this case, we'd need a video demonstrating you intending to put down a 500k bet, but the game takes...

Hello @Sky Fishman - thanks for taking the time to make this report. I've dug into this and discussed the two clips provided with a dev - and we've come to the conclusion that glitch rolling did not occur here. Desync is the likely culprit here. A side note for yourself if you could pass this...