As this was user error and not an error from our side i will have to refuse this compensation request. Please see our compensation request terms for what we do/don't comp for. Sorry for any inconvenience caused.
After checking various log's it indicates that you were more than likely kicked due to your internet speeds not matching our server requirements (ping spike). As this is a problem on your end and not our's i am going to have to refuse this compensation request. Sorry for any inconvenience...
After our Team Speak meeting i am happy to approve this compensation request for the amounts listed below for the two player's in this issue.
Player name: Noodle --- Player ID: 76561197993169319 --- Compensation amount: £667,850 @Noodle
Player name: Opticthief --- Player ID: 76561198188394413...
Do you have evidence of you respawning and loosing all your gear? also do you have evidence that your ifrit was scrapped? I will need unedited uncut video to see this as per our comp request terms.
In the event of compensation request due to death, 'in addition' to the above guidelines, we...
As this is a comp request regarding an issue you believe to be RDM you will need to link me the player report so we can then go about getting you compensation based on the outcome of said report, See below.
Here are the things we accept as a valid compensation request:
VDM/RDM (Please link...
This was caused by de-sync mate, so you are eligible for comp which is good.
All i need now is proof that you died and lost your gear (showing no revive etc..) also keep in mind i can only comp for what i can see in the video, so you have made a claim for a balaclava as one of your items, but...
Compensation request accepted for: £262,500
Moved to Awaiting Action.
Please be patient when receiving your money as only certain staff members can do this.
@Opticthief Do you have a small segment of video showing how the accident looked from your side? because from noodle's video it doesn't really look like de-sync meaning i wouldn't be able to comp as it was more of a road traffic collision rather than server de-sync.
There is no Suppressor or kahlia on your gun in the video and i can only comp for what i can see, do you have any footage of this before the incident took place? if not, then i'll have to comp for what can be seen in the video.
@Jaton What time did this happen about? also does any of your mates have a recording or screenshot of the kick message that was displayed in the bottom left corner of the screen when you got kicked?
Congratulation's and a massive warm welcome to all the new staff joining us today! @CreatorChris @Stavik @CSI Gordon @Alfred @SI Deathstroke from ya boy Clarity
@fudgepops123 Do you have a longer video showing you log back in after restart? or at least re-spawn and run around until the server goes down?
EDIT: in-fact, it wont be needed, your money graph tell's me everything i need to know.
Compensation request accepted for 1,200,000
Moved to Awaiting...