Compensation Request - Riccardo - GTA RP

[Riccardo]

Compensation Request

In-game Name: Riccardo Genovese

Game: GTA RP

Steam ID: 76561198797581483

Character ID: 61117

The date when this happened: 11/23/23

The time when this happened: 11pm- 00:30am approx

Please provide full detail and evidence: Hi there,
I got checked into hospital and got downed before getting the chance to collect my things, at the time of checking in I had a bunch of things in my inventory including a revolver and around 100 pistol ammo. Later on I got downed and taken to that same hospital that I originally got checked into and checked in again. After getting out of the bed I went to check the hospital inventory and none of my things were in there. Due to the situation being very long I have trimmed the clips down so they are easier to flick through.

Getting checked in the first time with everything in my inventory: https://youtu.be/JE4CS_yeS-4
Getting held up after getting up and being kidnapped: https://youtu.be/6NbOGJNeFqU
Being checked in after being downed due to the situation in paleto: https://youtu.be/bUrje9GCIRw?si=dtbouDzC-95ROtQ-
Going to collect my original belongings after getting up: https://youtu.be/WLgTsB1jb8U

Link to any evidence:



https://youtu.be/JE4CS_yeS-4



Lost items and total value of compensation: 1x Revolver, 97x PB and other misc.

Please confirm you have read and understand our Compensation Request terms: Yes

Thank you for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[Hank Summers]

@Riccardo

I'm confused on why you've submitted this compensation request? It seems you were kidnapped before being able to retrieve your items off the doctor, an unfortunate turn of events, but you haven't lost these items to a bug or a rule break that I can see.

Could you let me know if I'm missing something?

Actually, hold on that please, I think I see the logic behind this comp request, let me ask a few questions and I'll get back to you.

 

[Riccardo]

Hi Hank, you can ask Stuart Barker about this as I have explained to him what happened in more detail. Its really hard to word this I can explain in a call if that helps?

 

[Hank Summers]

Hello @Riccardo

After speaking with other staff members regarding this, your compensation request today will be DENIED, for the following reason,

The storage system in the hospital is designed to be wiped every time that you get put in, this is to prevent people using them as storages when they're in an active situation, I understand here that was not the case, but we would be unable to compensate you in this instance as the feature has worked as intended and the fact you were kidnapped as you got out of bed was just an unfortunate turn of events and should now be dealt with in RP.

Whilst this isn't the outcome you were expecting, after a debate with other staff members, this is the outcome that was decided.

 

[Hank Summers]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord