Cant access my main forum account

[Casiey new]

So i have been trying to log into my main account for a few days now, i have a verification question which is my childhood nickname i have tried to type it in every way possible and still cant get in i then ask to verify via a email but i do not receive these emails i have tried multiple times and waited 2 days but have not received anything.  i have also tried resetting password but not getting emails with that either.    

here are links and some screenshots 

https://gyazo.com/df3d22f73b213ec1a4619cebf2046966

https://gyazo.com/c62fb7a2703102a655612272ad02294a

https://gyazo.com/fe519253095db49331753fd4db2250fe

https://www.roleplay.co.uk/profile/44987-casiey/

 

[Harry White Atlas]

I think this will be a job for @Nalurah or @Wilco  

 

[Nalurah]

I am just a simple community liaison @SGT Harry White so I can't fix the forums for you. I am here for the people problems, the technical problems I will leave to people far more capable of solving them than me.