Compensation Request - Daniel Master

[Charles Crawford]

In-game Name: Daniel Master
Steam ID: 76561198200427439
Date this happened: 22/01/19
The Server this happened on.: Server 1
Please provide full detail and evidence: Went to the SAF Cargo Droped, after a few minutes in the area, moved to the cargo it seens to be glitching and not dropping so i came closer trying to open it, and then died...
Link to any evidence:

https://www.youtube.com/watch?v=rS1_A1Sp_K8&feature=youtu.be
Lost items and total value of compensation.: 2 zipties
1 MX SW 10x mags + silencer
1 Ghillie Suit
1 Rook-40 9mm 2x mags
Backpack, vest
Please confirm you have read and understand our Compensation Request terms: Yes

 

[pr0xity]

Refused

@Daniel Master, due to the fact that you went under a crate dropping from the sky and it landed on top off you and knocked you out this falls in under user error and not something we are able to compensate.

...and here are the things we are unable to compensate:

• Housing Storage Boxes ( Completely at your own risk - Most peoples are 'trouble free') Anything stored in storage ( Again at your own risk ) 
  
• Houses/Garages (They auto expire after 60 days of not logging on)
  
• Requests of under £100K when you have more than 1 million in your account.
  
• User Error ( You accidentally pressed the wrong button or you jumped out a window)  <---- THIS ONE
  
• Client Issues ( Your Arma 3 crashed - This is your own responsibility)
  
• Server 2 and/or 3 going offline past 12am (Yes it will happen without warning and it is up to you to switch to S1) 
  
  
  Locked & Moved
  

 

[pr0xity]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord